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Hello,

Thank you for reaching out.

As you may recall from our prior communications, we¡¯ve been working on establishing a new location in Los Angeles to move all our equipment from Quadranet. This was due to ongoing power outages which were affecting many of our customers, and Quadranet¡¯s inability to resolve the situation.

Our new location, the Coresite LA2 datacenter, became operational a few weeks ago. We will be migrating customers to the new location over the next few months and we plan to finish by the end of December 2023.

This migration will bring significant upgrades at no additional cost to all our customers:

1) A free network port upgrade from 1G to 2.5G
2) A new, entirely redundant network design
3) 10G private network connectivity (compared to 1G we had at Quadranet)
4) Additional peering partnerships for improved domestic (U.S.) and China connectivity
5) A nearly flawless track record of this datacenter when it comes to power and AC, compared to Quadranet

Additionally, we¡¯ve established redundant fiber links to the Quadranet datacenter, so that there is no routing change for our China-based customers within USCA_3 datacenter. We are currently turning up additional direct peering with China-based carriers, for even better connectivity, and by January 2024 we plan to add CN2 GIA connectivity to this mix (to serve select/most congested routes).

At this time, all customers manually migrating into USCA_2 and USCA_3 datacenters will end up in Coresite LA2. This is why we renamed the corresponding entries in the KiwiVM control panel.

We hope this provides clarity on these latest changes.